Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, and demographic information, that you voluntarily give to us when you register with our service.

Data From Third-Party Services (e.g., Garmin Connect)

Upon your explicit consent, we access and process data from third-party wearable services like Garmin. This data is essential for the core functionality of our service. The specific data includes, but is not limited to:

• Activity Data (e.g., workouts, runs, matches)
• Detailed Time-Series Data from activities (e.g., GPS, heart rate, speed)
• Daily Summary Data (e.g., steps, distance)
• Sleep Data (e.g., sleep stages, duration, sleep scores)
• Health and Wellness Data (e.g., Heart Rate Variability (HRV), Resting Heart Rate, stress levels)

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.
• Provide our core service of analyzing wellness and performance data.
• Generate insights and readiness scores for you and your designated coach.
• Anonymize data for statistical analysis and to improve our service.
• Monitor and analyze usage and trends to improve your experience.
• Notify you of updates to our service.

3. Disclosure of Your Information

We understand that your health and performance data is personal and sensitive. Our business is built on trust, and we are committed to being transparent about how we share the information you provide. We do not sell your personal data.

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Your Coach and Team Members

The primary function of our service is to process your wellness and activity data into meaningful insights for your designated sports team. By joining a team on the Pulsi.fit platform, you explicitly consent for us to share your information with the registered coach or administrator of that team.

The goal of this sharing is to allow your coach to make informed decisions about training, player load, and injury prevention. We share information in two primary ways:

• Summarized Insights and Scores: Your coach will primarily see processed, high-level information. This includes your Daily Readiness Score, "traffic light" status (e.g., Ready, Caution, Rest), alerts for potential fatigue risk based on our analysis, and summary statistics from your workouts (e.g., total distance, max speed).
• Detailed Activity Data: For detailed tactical and performance analysis, your coach may be able to view data from specific workout files, such as GPS heatmaps or second-by-second heart rate data from a game or training session.

Your data will only be shared with the specific team you are actively a member of within our platform. If you leave a team, that team's coach will no longer have access to your new data.

By Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf. These services are essential for running our platform and include:

• Cloud Hosting and Storage (e.g., Amazon Web Services, Google Cloud)
• Data Analysis Services
• Email Delivery Services (for sending you notifications)

Our service providers are contractually obligated to safeguard your data and are prohibited from using your personal information for any purpose other than for the specific services they are performing for Pulsi.fit.

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

By Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

What We Will Never Do

• We will never sell your personal data to third-party marketers or data brokers.
• We will never share your data with other teams that you are not a member of.
• We will never make your personal data public without your explicit, specific consent.

4. Data Security

We take the security of your data very seriously and use administrative, technical, and physical security measures to help protect your personal information. We are committed to implementing industry-best practices to maintain the confidentiality, integrity, and availability of your data.

The specific security measures we employ include, but are not limited to, the following:

• Encryption in Transit: All data transferred between your device, our servers, and our partners (like Garmin) is encrypted using Transport Layer Security (TLS/SSL), the same technology used to secure online banking and e-commerce.
• Encryption at Rest: Sensitive personal and health data stored in our databases is encrypted at rest. This means the data is protected even in the unlikely event of unauthorized physical access to the server hardware.
• Secure Cloud Infrastructure: Our platform and data are hosted by major, industry-leading cloud service providers that maintain highly secure, state-of-the-art data centers compliant with rigorous international security standards (e.g., SOC 2, ISO 27001).
• Strict Access Controls: We implement role-based access controls and the principle of least privilege within our organization. Our employees and administrators can only access the user data that is strictly necessary to perform their job functions (such as providing customer support), and all such access is logged.
• Regular Security Reviews: We regularly review our security policies and procedures to ensure they are up-to-date with emerging threats and best practices.

While we have taken reasonable and appropriate steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. Your Rights Regarding Your Data

We believe you should have control over your personal information. Depending on your location, you may have certain rights under applicable data protection laws regarding the personal information we hold about you. These may include the right to:

• The right to access – You have the right to request copies of your personal data that we have collected.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
• The right to erasure (The "Right to be Forgotten") – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Account Information & Exercising Your Rights

You may at any time review or change the information in your account or terminate your account by:

• Logging into your account settings and updating your account information directly.
• Contacting us using the contact information provided below to request access, changes, or deletion of your data.

Upon your request to terminate your account, we will deactivate or delete your account and personal information from our active databases. However, please note that some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.

Managing Third-Party Data Connections (Garmin)

You have complete control over the connection between your Pulsi.fit account and your Garmin Connect account. You can revoke our access to your Garmin data at any time through two methods:

1. Within your Garmin Connect account settings: Garmin provides a dashboard where you can see all third-party applications you have granted access to and revoke permissions from there directly.
2. Within your Pulsi.fit account settings: We will provide a simple option to disconnect your Garmin account from our platform.

Revoking consent will stop any future data from being shared with our platform but will not delete the data we have already processed. To delete historical data, please contact us as described above.

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Noting your preferences at the time you register your account.
• Clicking the "unsubscribe" link in the footer of any email communication you receive from us.
• Contacting us using the contact information provided below.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: admin@pulsi.fit

Pulsi.fit